NHL Global Series Finland 2026 - Frequently Asked Questions

General ticket sales begin on Tuesday, 31 March 2026 at 10:00 AM via Ticketmaster. The purchase limit for general sales is a maximum of 10 tickets per customer; for presales, the limit is a maximum of 4 tickets per customer. Tickets can only be purchased and cannot be reserved.

Ticketmaster is the event’s official ticketing provider. Purchasing tickets from other sellers, resale websites or private individuals carries a significant risk. Please note that counterfeit tickets will not grant entry to the event, even if they were purchased in good faith. Please keep your ticket safe, as lost or damaged tickets cannot be replaced.

Please note that tickets purchased through ticketmaster.fi are digital tickets. Find more information HERE.

Accepted payment methods depend on those supported by Ticketmaster, the event’s official ticketing provider. You can check the available payment methods on the Ticketmaster website.

There is no official age limit for the event. However, we strongly recommend that children under the age of 12 attend with an adult guardian.

Seated tickets and a range of VIP packages will be available for the games.

Will Meet & Greet packages also be available?
No ticket packages granting access to Meet & Greets or other fan events will be available.

Information and Terms for Purchasing VIP Packages

Please note that activities included in the package, such as dining, may take place before the door-opening time or game start time shown on the ticket. Detailed instructions and schedules will be sent to the email address provided at the time of purchase approximately 3–7 days before the event. The email will also include arrival instructions, as VIP entrances are located in different areas. If you have not received these instructions at least 24 hours before the event, please contact us here.

VIP packages are non-refundable and non-transferable. In the event of cancellation, the standard cancellation terms apply. VIP packages are named and personal, and cannot be transferred under any circumstances. Items included in the package will be distributed to purchasers at the venue. The laminate pass included in the package is a souvenir only and does not grant admission to the event or backstage areas.

Panorama Game & Dinner – Table Row 1

Package includes:

Access to the Panorama Restaurant:

• Reserved seats for your party at a first-row table in the restaurant. Tables seat four; smaller parties may share a table with other parties.

• Watch the game directly from your table in the restaurant, with an excellent view of the ice.

• Three-course plated dinner

• Access to the restaurant before, during and after the game

• Dedicated arena entrance

• Private restroom facilities

• Cloakroom service

• VIP pass and lanyard as a souvenir

• On-site staff to assist VIP guests

All ages welcome.

Panorama Game & Dinner – Table Row 2

Package includes:

Access to the Panorama Restaurant:

• Reserved seats for your party at a second-row table in the restaurant. Tables seat four; smaller parties may share a table with other parties.

• Watch the game directly from your table in the restaurant, with an excellent view of the ice.

• Three-course plated dinner

• Access to the restaurant before, during and after the game

• Dedicated arena entrance

• Private restroom facilities

• Cloakroom service

• VIP pass and lanyard as a souvenir

• On-site staff to assist VIP guests

All ages welcome.

Encore Dinner + Lower Bowl Ticket

Package includes:

One (1) game ticket in prime seating along the long side of the lower bowl.

Access to the Encore Restaurant:

• Buffet dinner

• Reserved restaurant table. Tables seat 2–4; smaller parties may share a table with other parties.

• Access to the restaurant before, during and after the game

• Dedicated arena entrance

• Private restroom facilities

• Cloakroom service

• VIP pass and lanyard as a souvenir

• On-site staff to assist VIP guests

All ages welcome.

The Rock Bar Dinner + Lower Bowl End-Zone Ticket

Package includes:

One (1) game ticket in prime seating at the end of the lower bowl.

Access to The Rock Bar Restaurant:

• Buffet dinner

• Reserved restaurant table. Tables seat four; smaller parties may share a table with other parties.

• Access to the restaurant before, during and after the game

• Dedicated arena entrance

• Private restroom facilities

• Cloakroom service

• VIP pass and lanyard as a souvenir

• On-site staff to assist VIP guests

All ages welcome.

Legazy Lounge + Upper Bowl Ticket

Package includes:

One (1) game ticket at the end of the upper bowl.

Access to the Legazy Lounge:

• Light buffet before the game

• Access to the lounge before, during and after the game

• Dedicated arena entrance

• Cloakroom service

• VIP pass and lanyard as a souvenir

• On-site staff to assist VIP guests

All ages welcome.

Meeting Center Lounge, 2nd Floor + Upper Bowl Ticket

Package includes:

One (1) game ticket at the end of the upper bowl.

Access to the lounge:

• Light buffet before the game

• Access to the lounge before, during and after the game

• Dedicated arena entrance

• Cloakroom service

• VIP pass and lanyard as a souvenir

• On-site staff to assist VIP guests

All ages welcome.

Meeting Center Lounge, 4th Floor + Upper Bowl Ticket

Package includes:

One (1) game ticket at the end of the upper bowl.

Access to the lounge:

• Light buffet before the game

• Access to the lounge before, during and after the game

• Dedicated arena entrance

• Cloakroom service

• VIP pass and lanyard as a souvenir

• On-site staff to assist VIP guests

All ages welcome.

Everyone attending the event must have their own ticket, except children under the age of 3 who sit on an adult’s lap. No separate children’s tickets are available. We recommend that children under the age of 12 attend with an adult guardian.

More detailed information on how to get to Veikkaus Arena can be found HERE.

Ticket Help is located near Veikkaus Arena’s main entrance. It is marked as “Ticket Sales” on the map, which you can find HERE.

We recommend arriving without large bags or other bulky items. Please note that restrictions on prohibited items may vary by event.

Permitted items:

• Small non-professional digital or compact cameras without detachable lenses

• Mobile phones

• Power banks

• Mobility aids for persons with disabilities

• One empty 0.5L soft disposable bottle

• Individually packed small snacks, candy bags, and similar personal-use food items

Prohibited items and substances include, but are not limited to:

• Bags or backpacks larger than 10 cm x 15 cm x 5 cm

• Portable electronic devices such as tablets, laptops, walkie-talkies, and similar technical equipment.

• Any item that can be used to harm others, such as firearms, knives, blunt weapons, chains, spiked belts, and tools

• Products containing pressurized gas (e.g. hairspray)

• Liquids, alcohol, illegal substances

• Fireworks, explosives, flares

• Umbrellas with sharp tips

• Professional photography and recording equipment, including DSLR cameras, video cameras, selfie sticks, GoPro devices, audio recorders, and portable speakers

• All drones and related remote controls

• Laser pointers and similar devices using laser technology

• Bicycles, scooters, skateboards, electric mopeds, and other motorized or non-motorized transport devices

• Batteries from electric bikes

• Baby strollers and prams (except at events specifically designed for children and families)

• Bottles, cans, and containers made of metal, hard plastic, or glass

• Prepared food items

• Pets and other animals

• High-visibility vests, jackets, and other attention-grabbing clothing

• Posters, advertisements, and flyers (including distributing them within the event area)

Flags, banners and signs:

We look forward to welcoming fans to support their teams at the NHL Global Series.

Only flags representing the teams playing in the game are welcome. All other flags are not permitted in the event area. 

Signs, banners and other materials must not contain political, offensive or provocative messages.

Items requiring advance approval:

Please request approval for the below items by emailing securitymanager@veikkausarena.fi in advance of the game:

• Playing team flags, banners or sheets larger than 1 m × 1 m (all other flags are not permitted, regardless of size).

• Poles, staffs, telescopic poles or similar items longer than one metre.

Flags, banners and sheets larger than 1 m × 1 m must be flame-retardant and accompanied by a valid flame-retardancy certificate. Please note that a certificate alone does not constitute approval.

All items are subject to security checks. Items that do not meet event safety requirements, or have not received required approval, may not be permitted inside.

We appreciate your understanding and look forward to welcoming you.

Bags and backpacks larger than 10 cm × 15 cm × 5 cm are not permitted at Veikkaus Arena during NHL Global Series games or the NHL Global Series Open Practice. For a more detailed list of prohibited items, see the What can I bring to the event, and what is prohibited? section above.

There is no indoor cloakroom at the arena; the cloakroom is located outside. We recommend leaving large bags and backpacks at home.

The event is nearly sold out, and security checks will be carried out at the entrance. Please allow plenty of time for arriving at the arena and passing through security.

Paid lockers in three different sizes are available at Veikkaus Arena. Find detailed instructions here: Event FAQs | Veikkaus Arena.

Lockers are located on the first floor near the main doors and Section 108, and on the third floor near the main doors and Section 318. Please note that lockers cannot accommodate bags larger than 10 cm × 15 cm × 5 cm.

A paid cloakroom is available outside the arena for larger bags. It is located on the entrance deck near the main doors and opens at 5:00 PM. Storage space is limited, so we recommend leaving large bags and prohibited items at home. The cloakroom fee is €6.00.

Paid lockers are also available at Veikkaus Arena. Locker prices range from €5 to €12, depending on the locker size, plus a €0.95 service fee. You can pay by card at the payment terminal or using mobile payment methods. Tip: scan the QR code on the wall to access a locker quickly and avoid queues when leaving.

Lockers are located on the first floor near the main doors and Section 108, and on the third floor near the main doors and Section 318. Please note that lockers cannot accommodate bags larger than 10 cm × 15 cm × 5 cm.

Wheelchair spaces can be purchased through Ticketmaster’s online store. Wheelchair tickets are currently sold out.

Information about accessibility at the venue is available on the Veikkaus Arena website.

I need an assistant at the event. What should I do?

An assistant accompanying a wheelchair user may enter the event using the same ticket. If you require another accessible ticket or an assistant ticket, please contact Ticketmaster by submitting a contact form or calling +358 3 053 0003 (weekdays, 9:00 AM–2:00 PM; €0.08/min + local network charge). This phone line is intended solely for enquiries and bookings concerning accessible tickets.

The need for an assistant must be verified at entry with an EU Disability Card or equivalent documentation. Further information about arena accessibility is available on the Veikkaus Arena website.

Merchandise stands are located on the outdoor deck opposite the pedestrian tunnels leading to Messukeskus and Pasila railway station, in the lower lobby on the 1st floor opposite stand 105, and on the 3rd floor next to stand 301.